And So Together... Laser Engraved Acacia Wood and Slate Serving/Charcuterie Board

Slate and Acacia Wood are very durable materials that are easy to care for. Your Slate and Acacia Wood serving board should be hand washed with a mild dish soap and hot water. Your board should not be submerged in water.

We do not recommend using these as cutting boards.

Custom-made items

We are unable to accept returns or exchanges on custom-made items and items with personalization. This is because each item is made to order specifically for you, and we cannot resell it to another customer. If you are not satisfied with your custom-made item, please contact us within 30 days of purchase to discuss your options.

Non-custom-made items

We are happy to accept returns or exchanges on non-custom-made items within 30 days of purchase. Items must be in new, unused condition and must be returned in the original packaging. To return an item, please contact us to make arrangements for the return.

Damaged or defective items

If you receive a damaged or defective item, please contact us within 30 days of purchase.

Shipping

The cost of shipping for returns is the responsibility of the customer. We will refund the cost of shipping for items that are returned due to a defect.

Exchanges

If you would like to exchange an item, please contact us and we will provide you with a new shipping label. The cost of shipping for exchanges is the responsibility of the customer.

Refunds

Refunds will be issued to the original payment method within 10 business days of the return being received.

We are currently shipping to the USA only via USPS. 

Most of our items are made to order. Production time will vary based on the current order volume. The most up to date processing time will always be found at the very top of the website. Large custom orders do not apply to that processing time and  can take 1-2 weeks depending on order volume at the time your order is placed. Generally, items will ship sooner than that.  Shipping may take anywhere from 3-7 business days to arrive based on the shipping location. If you have a specific IN HANDS DATE, please let us know so we can do our best to accommodate this.

Occasionally, especially during holiday times, production times may be longer than normal. There will be an announcement with the current production time.

Delays may occur once shipped. This is out of our control.

We are not responsible for lost or stolen packages; however, if your package appears to have been lost in transit, please contact us and we will do what we can to assist.

We are not responsible for shipping addresses that were entered incorrectly during checkout. Once an order is shipped, we are unable to stop a package or change the destination address.